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RRTs in C# Routing Component

March 4, 2013, 2:32 pm
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I've just figured out how to access RRT elements with the help of the component's output to the AutoStore Workflow Status Monitor. However, my method of accessing the RRTs seems a little clunky, and I feel like there is potential for it to break in the future - especially if anything changes within the AutoStore SDK. The following is a break down of how I am currently accessing the RRT values.

void RouteKObject(KnowledgeObject ko) {
	// Other code

	KnowledgeContent kc = ko.GetContent();

	// Other code

	foreach ( KnowledgeDocument kd in ... ) // This line is pseudo code and is not how it is actually coded.
	{
		string title = kc.GetTopicInterface().GetTopic("PRESISTENCE",1).GetEntry("~ACC::%Title%~",1).Value; // <- Worried about this line.
		RouteKDocument(kd, title);
	}
}

Our custom AutoStore component is being utilized through the Multi Router component. What I am worried about is how I am currently getting the KnowledgeTopic that contains the RRT values. Is there any certainty that the identifier "PRESISTENCE" for the Topic will not change? It almost looks there is a typo, and it is supposed to be "PERSISTENCE", but I can't be sure about that.

Thank you in advance for any suggestions!

Zech
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Installation on a Windows Domain Controller

March 12, 2013, 7:07 am
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Can AutoStore 6.0 be installed on a Small Business Server Domain Controller?
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EIP Connect - email form pushes out redundant fields

March 13, 2013, 9:25 am
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If you look at my attachments, you'll see some redundant fields on the panel of the MFP.
To, Subject, and Message from Send to Email Form Settings(?) are replicated by To, Subject and Body fields from MultiRouter Send to Mail.

So the user must enter at least one character in the first mandatory "To:" field, even though I am using RRT's to automatically place the actual "Send To" value in the other To: field that's on page 2/2.

Any way I can hide those initial fields? I think they are coming from the Send to Email Form Settings of my Gmail form, as opposed to the others which come from MultiRouter>Send to Mail.

I am also using Data Filter>Replace to render a null value (nothing) in the Cc: field unless I choose one. Otherwise, it populates my default "no" in the Cc: and I get undeliverable msgs every time. (WORKGROUP environment, no mail server.)

Also using NOREPLY in the FROM field doesn't do anything. The messages come thru to my gmail account based on my login info, and so they come from me.

Attached Images

  • XeroxEIP_01.jpg
  • XeroxEIP_02.jpg
  • S2M_RRTs.jpg
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Copy and paste - tasks, forms, etc.

March 15, 2013, 8:16 am
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To add an existing task to a CFG, I have simply been copying and pasting into the CFG file as viewed in Wordpad or similar txt editor. Is this the only way to do this?

I have been having problems with a Task that runs fine in its own CFG, but when run with other tasks it doesn't work properly. So in order to troubleshoot, it helps to be able to move things around.

Another thing I have tried to do is copy a form and paste it into a different place. What are the limitations on this? Can I only do this within the same Common Group? Can I do this between tasks?
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Notification for every document when routing fails

March 18, 2013, 7:44 pm
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Hi everyone,

I am experiencing a little problem with the notification options. Whenever the routing fails a notification for every single document (even those that passed) is sent.
My workflow looks like this:
Ricoh -> Prof. Image Management -> KPB -> Send to Folder
KPL -> Prof. Image Management -> Barcode -> Abbyy OCR -> Notification -> Send to Folder

The Barcode component is set to divide the incoming document everytime a barcode is found. This works very well.
Then, the Send to Folder component renames the document with the barcode value. Overwriting is disabled.
Now, here comes the problem: It is possible, that a document is provided with the same barcode value. This always leads to an error, because the file already exists and overwriting is disabled. The main problem here is that the notification component sends a mail for every single document. This often results in 80+ mails, even if only the last 10 documents didn't get routed. However, enabling overwriting is not an option.

Can you help me with this?

Greetings from Germany
Sven Schulter
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Sharepoint 2013 support

March 20, 2013, 7:46 am
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Is SharePoint 2013 supported in Autostore V6?  If not is there planned release date for connector?   Thanks Tim
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Send to Sybase

March 21, 2013, 1:26 am
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Hi all!

i'm made some tests on NSI Autostore and i'm tring to save the captured data from some OCR zones to a DB.

My DB is Sybase Sql Anywhere 2010, I have tried to use "Send to Database" and "Send to Database (Bulk)" but without any success ..

The configuration of DB appear fine but in log I have always the error "Data base connection failed".

cfg_send.jpg

Any suggestion to solve the probelm?

Thanks in advance,
David
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Send to Sybase

March 21, 2013, 7:16 pm
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Hello all,
I'm testing AutoStore but i have some trouble with Send Database.

I need to send the data on Sybase ASA (SQL Anywhere 10); I can see correctly the table in the DB and the route appear to be configured correctly.

cfg_Send To DataBase.png

But every time that I start the workflow in the log appear the message:

Send to database: Database connection failed
Send to database: DB error (while Connecting to database.) Source: Microsoft OLD DB Provider for ODBC Drivers Error: [Microsoft][Driver Manager ODBC] Name orgin data not found and default driver not specified.

Any suggestion to solve the problem?

Thanks in advance,
David
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Create worflow for SharePoint 2010

March 22, 2013, 2:19 am
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Could someone give me a step by step guide to creating a work flow from MFD to SharePoint 2010.

We have SharePoint site ready to go, but lookiing on Workflow 6 process Designer it is not clear how to get the ball rolling.

Many thanks.
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Convert a document date format to another

March 25, 2013, 1:47 am
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Hello,

Here is the problem: I want to convert a date from "16 Janvier 2013" to "16/01/2013".
First, I tried with the DataFilter date format but it doesn't recognize the source format.

So, I tried again with a small VBScript (see below) but I wasn't able to get the result.
Is it an efficient method to convert a date from one format to another ?

Is someone have an idea or a solution to my problem ?

Thanks !

Sub ScriptDateFormater_onload		
			 ' To lower case
			 DateFormated = LCase(InvoiceDate)
			
			 ' Convert month name to number
			 DateFormated = Replace(DateFormated, "janvier", "01")
			 DateFormated = Replace(DateFormated, "février", "02")
			 DateFormated = Replace(DateFormated, "mars", "03")
			 DateFormated = Replace(DateFormated, "avril", "04")
			 DateFormated = Replace(DateFormated, "mai", "05")
			 DateFormated = Replace(DateFormated, "juin", "06")
			 DateFormated = Replace(DateFormated, "juillet", "07")
			 DateFormated = Replace(DateFormated, "août", "08")
			 DateFormated = Replace(DateFormated, "septembre", "09")
			 DateFormated = Replace(DateFormated, "octobre", "10")
			 DateFormated = Replace(DateFormated, "novembre", "11")
			 DateFormated = Replace(DateFormated, "décembre", "12")
			 DateFormated = Replace(DateFormated, " ", "")
			
			 ' Format full date with "/"
			 Dim dd, mm, yyyy
			
			 dd = Mid(DateFormated, 1, 2)
			 mm = Mid(DateFormated, 4, 2)
			 yyyy = Mid(DateFormated, 6, 4)
			
			 DateFormated = dd & "/" & mm & "/" & yyyy
			
			 EKOManager.StatusMessage "DateFormated: " & DateFormated
			
			 ' Create a new RRT
			 Set Topic = KnowledgeContent.GetTopicInterface
			 If Not(Topic Is Nothing) Then
							 Topic.Replace "~USR::Date~", DateFormated
							 EKOManager.StatusMessage "~USR::Date~ = " & DateFormated
			 Else
							 EKOManager.ErrorMessage "Error: Cannot create RRTs"
			 End If
End Sub
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Context menu IE10

March 26, 2013, 3:58 am
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Hi!

In our company, we are currently updating to Internet Explorer 10 through Windows Updates and we are experiencing a problem with AutoCapture.
With IE9 and earlier capturing documents with the context menu of Autocapture worked like a charm. With IE10 however, all the window shows is the HTML code.
Running the AutoCapture program works normally.

This has been tested on Windows 8 as well as on Windows 7. It seems, the Client isn't working well with IE10.

To demonstrate the problem I have attached a screenshot of the dialogue.

Do you have a solution for this?

Yours sincerely,
Sven Schulter

Attached Images

  • autocapture.JPG
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Can't register autostore in C284

March 26, 2013, 7:49 pm
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When I add Konica minolta C284 in autostore capture, it show error

"Error Konica Minolta MFP: KMOAPICapture.KMCaptureException: Application did not register correctly on MFP 192.168.20.84, Nack Response, ProcessName:'AppReqExtSetApplication', ErrorCode:'23', Description:'CMS Validity Check Error(1)'"


What can I need to do to make me success to add autostore  in C284?
Thanks for help
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Capture attached files to differents workflows

March 26, 2013, 9:44 pm
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Hello,


Is there a way to capture attached files from an email ?

For more explanation : My customer receive emails from customers with many attachement files in it.

Each attached file concern different activities so the idea is to capture each file in different workflows and distribute it on different subfolders, depending on type of document.


Email example :

Attached file1  ---------------> workflow(choose customer/document type---------------->--Send to folder -Customer directory/Document type1/Attached file1
Attached file2  ---------------> workflow(choose customer/document type---------------->--Send to folder -Customer directory/Document type2/Attached file2
Attached file3  ---------------> workflow(choose customer/document type---------------->--Send to folder -Customer directory/Document type1/Attached file3

Many thanks for your help.

Configuration :
Nsi Autostore express v6 SP1
Outlook 2010
server SR 2010
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Writing to an Access DB, creates LACCDB file

March 27, 2013, 6:00 am
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I have the workflow tracker writing to one of my access databases and Autostore creates an LACCDB file of the database. When I open the actual .accdb file that the LACCDB file represents, the updates are not written into the database. If restarted my laptop then all of the updates appear in the database.

Is this how the component is supposed to be working?
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Successfully routed files are moved to REJECT-folder

April 1, 2013, 6:47 pm
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Hi there,

after we got the AutoCapture-Rightklick running on IE10 again, I am having another problem with AutoCapture, but this time on server side:

The workflow ist configured as
Autocapture -> VBScript -> Abbyy OCR -> Notification options -> Windream route

The Autocapture component is configured to send rejected files to a REJECT folder. The option to move successfully routed files however is not activated. Now comes the interesting part:
Even though files are successfully routed and no error appears in the log (such as Abby not being able to OCR a .txt file), every single file is moved to the Reject path.

Also this seems to only be the case in Autocapture. On two different components (Ricoh ESA and Knowledge Package Loader) this does not happen.

Do you have a solution for this?
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Error with fields containing an "umlaut"

April 2, 2013, 2:02 am
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Hi!

At the moment we are playing around with the Sharepoint connector and I've come across a phenomenon where having a so-called "umlaut" (the german letters ä,ö and ü) results in an error saying that there is an invalid field name.
The exact error message is:
"Configuration is invalid: Invalid list item field display name: Textkörper."
The field is named "Textkörper".

The connection method we use is "Autostore Add-on Services". Testing it with "Native" however leads to the same error.

Actually, this is quite funny because some of our Sharepoint pages also have umlauts in their names but sending documents to them is no problem at all. For instance, one of our lists is called "Ankündigungen" and sending things there is always successfull.

Is there a workaround available for this issue or do we have to live with it and rename our fields (which would be very painful to be honest...)?
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EIP task fails when used in a CFG with other tasks

April 3, 2013, 2:48 am
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I am out of ideas, so maybe you can help. I have a task 7125_Capture with Xerox EIP Connect that runs OK when it's the only task in the CFG. When I make it part of a config running my other tasks, my AS icon does not show up on the copier panel. I get an hourglass when I press the generic looking button, then the panel screen goes blank. The other 2 tasks are unaffected in the same CFG w/my EIP Connect task.

7125_Capture is simple, with two forms - send to a folder on the AS server and send to Gmail using smtp.gmail.com and the creds. I thought, hey, my ACC-Google task is using Google drive, maybe that's the problem. So I removed the ACC-Google task and ran only the 7125_Capture and ScanProcessing tasks in a new CFG. The 7125_Capture  still fails


Attached are pics of the three tasks. EIP send to folder is running on port 3241 web srvr, and Gmail smtp on port 465. AutoCapture is on port 8085, and for MultiPoll I guess that is not applicable because I can't find a port.
Scan Processing and 7125_Capture tasks used to access the same folder, one for polling and the other for delivery. So I changed the delv'ry destination for the EIP task but that doesn't help.

Thanks for looking into this. If you want me to send you the CFG, sure can.

edit - I just tried the EIP connect and AC tasks together, thinking that maybe it's the dual MultiPoll components both using send to folder on the EIP and the ScanProc tasks that's messing it up. Still NG.

Attached Images

  • 7125_Cap.png
  • ACC-Google.png
  • ScanProc.png
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Server Error in '/ASXeroxEIPWeb20'

April 4, 2013, 10:14 am
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When I press the Autostore button on the display panel I get and error message on the display that says Server Error in '/AsXeroxEIPWeb20' Application.

The current identity (NT Authority\System) does not have write access to the 'C:\Windows\Microsoft.NET\Framework\v4.030319\Temporary ASP .NET Files'

I am logged on as the only user on the machine which is and administrator and that is who the service is running as. I have permissions to all the folders and sub-folders. Anyone have any ideas about what needs to change?

Thanks
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Fuji Xerox supported devices ?

April 4, 2013, 10:53 am
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Hi,
With Autostore 6 comes a new capture component for Fuji Xerox Apeosport devices. There is no information about the supported devices on the website (nor in the component help file).
Where can we find this infomation please ?

Thanks,
Fred.
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Bind Release Condition

April 9, 2013, 2:31 am
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Hi,

a have a binder workflows, it works, but a have a problem with the release condition.

The scan documents are splitt via Barcode, the binder merge the barcode pages with the same barcode to one document.
But the document have a different page count and size and so on.
Witch condition must i set, to release the documents directly after binding to the next Process (like OCR).

If i set TRUE, the document are not bind.

Thanks!

Philipp
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