Dear All,
I am running into problems when configuring an AutoCapture based NSi workflow. More precisely, I am receiving always the error named "Error loading menu item" when I try to connect the AutoCapture client to the NSi Server. The documentation on troubleshooting this error points on the port configuration of the NSi server. I double-checked the port configuration at the server without finding any wrong configuration.
The parameters of the setup are:
1.) NSi server:
AutoStore 6 Framework Extensions v.14.00 19.01.2015 14:54:08
AutoCapture Updates v.3.00 19.01.2015 14:46:35
Barcode Updates v.1.00 20.01.2015 16:04:36
Data Filter Updates v.1.00 20.01.2015 16:54:46
Konica Minolta Updates v.3.00 15.07.2014 16:00:03
Send To Folder Updates v.1.00 09.07.2014 15:23:36
Send To Mail Updates v.1.00 09.07.2014 15:35:10
AutoStore 6 Service Pack 1 26.06.2014 07:50:37
WebCapture Updates v.6.00 09.07.2014 15:42:02
AutoStore Smarticket Add-On 19.01.2015 14:40:05
D3 Add-On v.1.00 23.01.201515:08:48
Dropbox Add-On v.1.00 13.11.2014 16:44:26
ELO Add-On v.1.00 19.01.201515:11:19
OCR Add-On v.1.10 13.11.2014 16:35:31
running on Windows 8.1 pro 64 bit system
2.) Client installation
AutoCapture 6.0.0.32, Version 6.0 running on a Windows 8.1 pro 32 bit system
I also tried to turn off all Firewalls as well as installing the AutoCapture client on a Windows 7 system. However, I am always receiving the same error "Error loading menu itmes". I also installed the AutoCapture client on the same system where the NSi server is running. Here the client is working perfect.
Can anybody help me on solving this issue?
Thank you in advance,
Nils